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Download general terms and conditions

General Terms and Conditions


1. Scope

The following General Terms and Conditions apply to all orders placed via our online shop.


2. Contract Partner, Conclusion of Contract

The purchase contract is concluded with WP Gourmet.

The presentation of the products in the online shop does not represent a legally binding offer, but a non-binding online catalogue. You may initially place our products in the shopping basket without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. By clicking on the order button, you place a binding order for the goods contained in the shopping basket. The confirmation of the receipt of the order takes place together with the acceptance of the order immediately after sending by an automated e-mail. With this e-mail confirmation the sales contract has come about.
A binding contract may also be concluded in advance as follows:

  • If you have chosen credit card payment or Postfinance payment, the contract comes into effect at the time the credit card is charged.
  • If you have chosen the payment method PayPal, the contract comes into effect at the time of your confirmation of the payment order to PayPal.

The language available for the conclusion of the contract is German.

We save the contract text and send you the order data and our general terms and conditions by e-mail. You can view and download the general terms and conditions at any time here on this page. You can view your past orders in our customer login.

3. Terms of Delivery

In addition to the indicated product prices there are shipping costs. You can find out more about the shipping costs under Shipping and Payment.

We deliver only in the dispatch way. A self-collection of the commodity is unfortunately not possible.

We do not deliver to packing stations.

4. Payment

The following payment methods are available in our shop:

Prepayment
If you choose the payment method prepayment, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

Credit card
Your credit card will be charged upon completion of the order.

Postfinance
Your Postfinance account will be debited when the order is completed.

Paypal
You pay the invoice amount via the online provider Paypal. You have to be registered there or register first, legitimize with your access data and confirm the payment order to us (exception if necessary guest access). You will receive further information during the ordering process.

5. Retention of Title

The goods remain our property until full payment has been made.

6. Transport Damages

If goods with obvious transport damage are delivered, please complain such errors as soon as possible to the deliverer and contact us immediately. Failure to make a complaint or contact us has no consequences whatsoever for your statutory claims and their enforcement, in particular your warranty rights. However, you help us to be able to assert our own claims against the carrier or transport insurance.

7. Warranties and Guarantees

Unless expressly agreed otherwise below, the statutory liability for defects shall apply.

The limitation period for warranty claims for used goods is one year from delivery of the goods.

The aforementioned restrictions and shortening of periods shall not apply to claims based on damage caused by us, our legal representatives or vicarious agents.
  • in the event of injury to life, limb or health
  • in case of intentional or grossly negligent breach of duty and fraudulent intent
  • in the event of breach of material contractual obligations, the fulfilment of which is essential for the proper performance of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations)
  • within the framework of a guarantee promise, if agreed
  • to the extent that the scope of application of the Product Liability Act has been opened up.
For information on any additional warranties that may apply and their exact terms, please refer to the respective product and special information pages in the online shop.

8. Liability

For claims due to damages caused by us, our legal representatives or vicarious agents, we are always liable without limitation.
 
  • in the event of injury to life, limb or health
  • in case of intentional or grossly negligent breach of duty
  • in the case of guarantee promises, if agreed
  • to the extent that the scope of application of the Product Liability Act has been opened up.

In the event of a breach of material contractual obligations, the fulfilment of which is essential for the proper performance of the contract and on the compliance with which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, the amount of liability shall be limited to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.

Otherwise, claims for damages are excluded.

9. Disclaimer:

The author does not assume any liability with regard to the correctness of the content,
the accuracy, timeliness, reliability and completeness of the information.
Liability claims against the author for material or immaterial damages,
which may arise from the access or use or non-use of the published information.
information, misuse of the connection or technical malfunctions.
are excluded. All offers are non-binding.
The author expressly reserves the right to change parts of the pages or the entire offer without notice.
without separate announcement to change, to supplement, to delete or to change the
publication temporarily or permanently.

10. Disclaimer for Links:

References and links to third-party websites are outside our area of responsibility.
Any responsibility for such websites is rejected.
Access to and use of such websites is at the user's own risk.

11. Copyrights:

The copyright and all other rights to content, images, photographs or other files are reserved.
on the website belong exclusively to the company named above or to the special
and partners named above.
For the reproduction of any elements, the written consent of the
Copyright holder in advance.